Tailor-made quality boards

"On these boards, one can find information about the quality of care displayed in an understandable and visual manner. This information can differ per department; it can for instance concern patient satisfaction, bedsores, malnutrition or availability by phone of the outpatient clinic. Our goal is not only to inform but also to be accountable for the quality of care. Patients can call us to account at any time. Transparency and honesty are very important in this."